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Frequently Asked Questions

Process1. What happens when I place an order?
Once the order is placed, our support team contacts you to confirm your availability for the service & an executive is assigned for your order. The executive will reach your location at a preferred time & repair your device.
Payment2. How do I pay for my order?
Once the repair is completed by our technician, you can pay using the following methods: Cash, Paytm, UPI or Credit/Debit Card.
Services3. How Will I Get An Invoice For The Service?
Once the repair order is completed, you will get an email with an invoice in the attachment. The invoice will have the amount charged for the order and can be used later to claim the warranty.
Services4. What kinds of mobile repair services does RepairPhone provide?
RepairPhone provides a wide range of repairs, including screen replacements, water damage recovery, battery fixes, microphone repairs, and many others.
Quality5. Are the replacement parts used by RepairPhone genuine?
Absolutely. RepairPhone delivers premium repair solutions by replacing faulty components with high-quality, authentic parts for the best performance.
Services6. Is it possible to book a mobile repair online?
Yes, RepairPhone offers a convenient doorstep pickup service. You can have your device repaired without leaving home; our team handles the collection and return of your phone.
Services7. Do you offer repair services for older mobile devices?
Yes, we do. RepairPhone supports many older models. Simply navigate to our repair section, select your brand, and find your specific model.
Services8. How many days will it take to repair a phone or a Tablet screen?
On average, repairs take about 60 minutes or less. This all depends on the model of the device being repaired. (only if the display has to be changed approximated time)
Unlocking9. Which type of smart phones you unlock?
We unlock all types of smart phones in every brand and model if the phone belongs to the seller (only) and also depends on the model which is not blacklisted by the government or is not authorised to be unlocked for example (Emi phone locked)
Safety10. Is it safe to give phone for repair?

It is for your good and to keep your data safe and secure. Things You Must Do Before Handing Over Your Phone For Repair: Create a Backup: there is a high possibility that your data gets erased while repairing. Remove the SIM card: make it your habit to remove the sim card before handing your phone to a technician.

Safety11. Do I need to wipe my phone before repair?

Yes, Perform a Factory Reset! If you have sensitive data on your device, then reset your phone. This will protect your data from getting stolen and you will be carefree. However, remember to back up all your data before resetting your phone.

Pricing12. Why is Samsung screen repair so expensive?
Samsung mobile phone screens are notoriously expensive, and often the cost of a replacement is nearly as much as a second-hand phone. The reason for this is that the manufacturing cost is high- most Samsung screens use AMOLED (active matrix organic LED) technology and are made by Samsung themselves.
Services13. What if it takes much time to repair my phone?
This all depends on the model of the device being repaired. We like to be quick with our repairs (while still being professional) because we know your time is valuable.
Services14. What iPads do you repair?
We can repair all the iPads ranging from the iPad 2 on up to the most current iPad Pro models. We keep stock of most models in house to make turn around time and repairs quicker, but if we don't have the part needed, we can certainly get one ordered in.